CVE-2024-57728 — SimpleHelp Path Traversal Vulnerability
Overview
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Vulnerability details
- CVE ID
- CVE-2024-57728
- Vulnerability
- SimpleHelp Path Traversal Vulnerability
- Vendor
- SimpleHelp
- Affected products
- SimpleHelp : SimpleHelp
- Severity
- HIGH
- Exploitation status
- Actively exploited in the wild (CISA KEV)
- EPSS score
- 7.5% probability of exploitation in 30 days · 94th percentile
- Published
- 2026-04-24
Remediation guidance
CVE-2024-57728 is in CISA's Known Exploited Vulnerabilities (KEV) catalog — U.S. federal civilian agencies are required to remediate it under Binding Operational Directive 22-01. Treat it as a priority for every environment.
Apply the vendor's official security update for SimpleHelp the affected product as soon as possible. Where a patch is unavailable, apply vendor mitigations or isolate/segment exposed systems.
FIRST EPSS estimates a 7.5% probability that CVE-2024-57728 will be exploited within the next 30 days (94th percentile of all CVEs) — useful for risk-based patch sequencing.
Hunt for indicators of compromise tied to this vulnerability and confirm logging/EDR coverage on affected assets.
Authoritative references
Remediate CVE-2024-57728 — and stay ahead of the next one
CVE-2024-57728 is listed in the CISA KEV catalog as actively exploited — treat remediation as urgent. Scan your domain free to see whether CVE-2024-57728 and other SimpleHelp issues affect you and get a prioritized remediation report (full report from ₹999) — or stream the full feed of 1,600+ actively-exploited CVEs straight into your SOC.
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